Simple, in-store repair–start to finish

We keep the process straightforward so you know exactly what to expect. Here’s how repairs, restoration, cleaning, and conditioning work at Soul Repair.

a person sitting at a table with a cigarette in their hand
a bunch of shoes that are on a shelf

01

Reach out or stop by

Start by contacting us or visiting the shop. Bring your item in, or send a few photos ahead of time if you’d like guidance before coming by. We’ll take a look and talk through what makes sense.

What this step is for

Understanding your item, your goals, and whether repair or restoration is the right move.

02

We assess and estimate

Once we see your item, we’ll assess the materials, construction, and wear. Then we’ll share a clear estimate and an expected timeline before any work begins.

What you can expect

Straightforward pricing

Realistic timelines

No surprises

03

We get to work

After you approve the estimate, our team gets to work. We use proven techniques and quality materials, focusing on durability, clean finishing, and results that hold up over time.

Our focus

Strength, wearability, and a finish that looks right.

04

Pick up and keep it in rotation

When your item is ready, we’ll let you know. Pick it up at the shop, see the work in person, and put it back into rotation.

We’re always happy to explain what we did and share care tips to help your item last longer.

Not sure what service you need?

If you’re unsure what your item needs, send us a few clear photos and a short note. We’ll take a look and help point you in the right direction before you come in.

white-and-red Air Jordan 13's
a pair of black shoes
a pair of white high heel shoes on a bed
black leather boot on white table

We believe in being upfront

Pricing

Every item is different. Pricing depends on materials, construction, and the scope of work. You’ll always receive a clear estimate before we begin.

Timing

Turnaround varies based on the service and current workload. We’ll share an expected timeline with your estimate and keep you updated if anything changes.

Good to know

We won’t move forward without your approval

If we discover anything unexpected, we’ll check in first

In-store Services

assorted hand tools with unpaired brown work boot

Shoe repair & restoration

a pair of scissors and a wallet

Leather repair

brown and black brush

Cleaning & conditioning

white, black, and red shoe sole

Soles & heels

A pair of black shoes sitting on top of a black leather jacket

Stitching, zippers, and hardware

Ready to get started?

Stop by the shop or reach out with questions. We’re happy to talk through your repair and help you decide next steps.

a person tying a pair of brown shoes

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